Your upgraded site plan includes a certain number of SMS messages per month. To send more messages, purchase a Wix SMS plan. This is a standalone plan that works by "boosting" the number of messages in your plan.

Before you begin:

• Wix SMS is not yet available for all users. If it is available on your site, you need to upgrade your site to start using it.

• Currently, Wix SMS allows you to send pre-installed texts for Wix Bookings, Wix Table Reservations, and Wix Restaurants Orders (New). You can't create your own automations or compose your own messages.

Purchasing a Wix SMS plan

You can purchase or upgrade an existing Wix SMS plan from your site's dashboard.

To purchase a Wix SMS plan:

1. Go to SMS Settings in your site's dashboard.

2. Click Get More Texts.

1. Click Select under the plan you would like to purchase:Lite: 100 monthly texts
   Starter: 500 monthly texts
   Essentials: 1,000 monthly texts
   Professional: 2,500 monthly texts
   Advanced: 7,500 monthly texts
   Note: At this time, the Advanced plan is the largest plan we offer, but if your business requires more texts, you can request it.
   

2. Enter your payment details and click Submit Purchase.

Important:

After submitting your purchase, your bank may require you to verify your identity. If you're experiencing any issues with the authentication process, contact your bank directly.

Upgrading your site

Each of our plans includes a certain number of SMS messages per month. See below how many monthly SMS messages you'll receive if you choose to upgrade your site.

Note:

If you need additional SMS messages but don't want to change your site's plan, you can purchase a Wix SMS plan.

Business Premium plans

• Business Basic: 50 monthly SMS

• Business Unlimited: 100 monthly SMS

• Business VIP: 250 monthly SMS

Note: If you are a new user, you cannot upgrade to any of these plans.

Wix Premium plans

• Light: Doesn't include SMS

• Core: 50 monthly SMS

• Business: 100 monthly SMS

• Business Elite: 250 monthly SMS

• Enterprise: 5,000 monthly SMS

Learn more about choosing a premium plan.

Wix Studio plans

• Basic: Doesn't include SMS

• Standard: 50 monthly SMS

• Plus: 100 monthly SMS

• Elite: 250 monthly SMS

• Enterprise: 5,000 monthly SMS

Learn more about choosing a Studio plan.

FAQs

Click a question below to learn more about upgrading or purchasing an SMS plan.

Which Wix apps are SMS pre-installed automations available for?

Currently, pre-installed SMS automations are available for Wix Bookings, Wix Table Reservations, and Wix Restaurants Orders (New). All notifications can be managed from the Outgoing Notifications page in your site's dashboard.

Here are the notifications you can activate for Wix Bookings:

• Confirm a client's booking.

• Notify clients when their booking is canceled.

• Notify clients of changes to their booked appointment or class.

• Notify clients when there's a change to their course.

• Let clients know that their appointment is pending confirmation.

• Let clients know that their appointment request has been approved.

• Let clients know that their appointment request has been declined.

• Remind clients about upcoming sessions.

Here are the notifications you can activate for Wix Table Reservations:

• Confirm a customer's reservation (whether booked online or manually).

• Notify when a table reservation is updated.

• Notify when a table reservation is cancelled.

• Remind customers of an upcoming reservation.

• Notify customers when a reservation is declined, approved, or being reviewed (manual approval).

Here are the notifications you can activate for Wix Restaurants Orders (New):

• Notify when an order is received.

• Notify when an order is out for delivery.

• Notify when a pickup order is ready.

When does my SMS quota renew?

Your SMS quota renews on the 1st of each month, regardless of when you purchased a site upgrade or an SMS plan.

When your quota is renewed, or "topped up", it will never exceed the total of the quotas in both plans.

For example, Frank purchased a site upgrade that includes 50 texts on February 10th. He then purchased an SMS Starter plan on February 20th, adding 500 texts to his quota (550 in total). On March 1st, his quota will be "topped up" to a maximum of 550 SMS messages.