Wix Editor: Publishing Issues
Updated: 6 days ago
You may see an error message when attempting to publish your site. Most of these issues are rectified quickly and easily, so you can continue publishing your changes.
Error messages displayed
Error messages can be displayed for a variety of reasons, some of which include server and internet connection issues.
Click an option below to learn more about these messages, and the steps you need to take in order to publish your site.
You're logged out
This message is displayed when you are attempting to publish your site while logged out of your Wix account. In order to publish your site, you need to log back in.
To log back in and publish your site:
Keep the tab with the Editor open.
In a new tab, go to Wix.com.
Log in to the relevant Wix account.
Come back to the tab with the Editor.
Click Publish in the top right corner.
You're signed into a different account
You are unable to publish your site if you are logged into a different Wix account on the same browser. Log out of the other account, and sign back in to the relevant one to continue publishing your site.
To log in and publish your site:
Keep the tab with the relevant Editor open.
In a new tab, go to Wix.com.
Log out of the second account.
Log back in to the relevant Wix account.
Come back to the tab with the Editor.
Click Publish in the top right corner.
Your internet is disconnected
This message is displayed if your internet connection has dropped or been interrupted while you are trying to publish your site.
We recommend keeping the tab with the Editor open and checking your internet connection.
If the connection has been lost, reconnect your device to the internet and try to publish again.
Site can't be published right now
If you are seeing this message in your Editor, that means that we are currently experiencing a server issue on our end. We are working quickly to resolve this, and will hopefully have it fixed soon.
Keep the tab with the Editor open, and try to publish your site again after a few minutes.
This site was deleted
If this message is displayed when you are attempting to save or publish your site, it means that the site has been deleted from another window, tab, or browser. You need to restore the site from Trash in order to publish the changes.
To restore and publish your site:
Keep the tab with the Editor open.
Go to Sites in your Wix account.
Click Trash.
Hover over the relevant site.
Click Restore Site.
Click Restore in the pop up.
Come back to the tab with the Editor.
Click Publish.
Further steps you can take
If the error message you see is not displayed above, or if following the instructions in the error message does not rectify the issue, there are further steps you can take:
Follow the instructions as outlined in the Wix Technical Assistant. Some of these steps include clearing your cache, and using a different browser.
If this does not rectify the issue, contact Wix Customer Care. Make sure to mention the error message and number, and the troubleshooting steps you've already followed.
This article is credited to the Wix team - https://support.wix.com/ and we thank them for that!
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