Wix App: Assigning a Contact to a Collaborator

Assign your site collaborators specific contacts so that they can help manage your customer relations.

Site collaborators can chat with customers, respond to their requests, and manage customer relations via the Wix app. You can unassign contacts at any time.

To assign a contact to a collaborator:

1. Go to your site in the Wix app.

2. Tap Manage

   

   at the bottom.

3. Tap Customers & Leads and select Contacts.

4. Tap the More Actions icon

   

   next to the relevant contact.

5. Tap Assign contact.

6. Tap the relevant collaborator.

Tips:

• Reassign contacts to a different collaborator, or to yourself, by repeating the steps above.

• You can also assign contacts to collaborators from your desktop.

This article is credited to the Wix team - https://support.wix.com/ and we thank them for that!