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Troubleshooting Error Message: Default Mail Client Is Not Properly Installed

7 days ago
1 min read

Updated: 6 days ago

If you receive the error message: " Default mail client is not properly installed," you are experiencing a local issue related to the email configuration of your browser or computer.


This issue occurs when you click an email link from your live site if you do not have a defined default mail client for your device.


To resolve this issue, make sure you've set a default mail client in your browser's settings.


Important:


This issue is localized to your computer and should not affect your visitors unless they have also not set up a default mail client. If you haven't set up a mail client on your device, you will experience this issue when clicking "mailto:" links on any websites (not just Wix sites).


To avoid this issue, we recommend displaying your email address on your site and using a contact form.



This article is credited to the Wix team - https://support.wix.com/ and we thank them for that!

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