Live Site Errors

Standard HTTP status codes can appear in your browser if there is an error loading your site. Each status code represents a different type of error message. The most common codes are 401, 403, 404, 500 and 502.

Click below to learn how to resolve live site errors:

• Error 401 (unauthorized)

• Error 403 (forbidden)

• Error 404 (not found)

• Error 500 (internal server error)

• Error 502 (bad gateway)

Tip:

If you receive the error message ERR_CONNECTION_TIMED_OUT, check your internet connection. Click here to troubleshoot.

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Still need help?

What information should I include if I need to reach out for assistance?

For us to best assist you, it helps to have the following information ready:

• The specific error you are receiving, including a screenshot of the error.

• Your Wix username or email address.

• Your domain name and site name.

• Your Operating System (e.g. macOS Sonoma, Windows 10).

• The different browsers and browser versions you have tried. Note: Go to whatismybrowser.com to find out what browser version you are using.

• Your geographic location and which Internet Service Provider (ISP) you use.

• Which internet security programs are installed on your computer (e.g. antivirus, firewall).

• Which troubleshooting steps you've already tried.

This article is credited to the Wix team - https://support.wix.com/ and we thank them for that!