Connecting Zip as a Payment Provider
Updated: 6 days ago
Accept payments from your customers using Zip as your payment provider. Using Zip, you can offer customers the option to pay in up to 4 interest-free installments.
General Info | |
Supported countries | United States |
Supported currencies | USD Note: The currency used in your Wix account must match the currency in your Zip account. If the currencies do not match, the transactions may be declined. Learn how to change your currency. |
Transaction fees | 5.9% + $0.30 per transaction |
Payment Method | Buy Now, Pay Later (BNPL) |
Managing your account | For information on topics such as payout schedules, refunding a customer, chargeback disputes, and more, please contact Zip. |
Connecting Zip
Go to Accept Payments in your site's dashboard.
Tip: Check your business location at the top right. If incorrect, click the dropdown menu to change it.
Click Connect next to Zip.
Depending on whether you are creating a new Zip account or have an existing account, follow the instructions:
Have an account
Enter your Api Key and Merchant ID.
Click Connect.
Don't have an account
Click Create Zip account
Fill in the sign-up form (business name, business email, and website URL) and click Next.
Add your provider-specific business details to complete the application and submit it.
Wait for Zip to review your application. Once approved, you'll receive a link to begin onboarding.
Complete the Zip onboarding process.
Return to the Accept Payments tab (repeat steps 1-3).
Follow the steps under Have an account to connect your account.
FAQs
Click a question below to learn more about accepting payments.
How can I tell if a payment method is active?
In order to accept online payments, you must connect a payment provider. Once connected, your checkout will be active for your chosen payment method(s).
To check whether a payment method is active:
Go to Accept Payments on your site's dashboard.
Locate the relevant payment method.
Check that the Active label appears next to it.
If you see the Active label, the payment method is live on your checkout.
Note: You need to have your account successfully verified to receive payouts.
Is my currency supported?
Be aware that payments will fail If you are using an unsupported currency.
The currency used in your payment provider account must match the currency that you set in your Wix account. If you need to change the currency set in your provider account, please contact your payment provider.
If your current payment provider does not support your desired currency, Wix hosts a wide range of alternative payment providers. Learn how to change your payment provider.
What is a minimum payment amount?
Some payment providers have a minimum payment threshold (e.g. $1.01). Payments below this amount will not be processed.
Make sure that all of your products or services are priced over the minimum threshold. This includes discounted items or Pricing Plans.
Please contact your payment provider to get the most up-to-date information about their minimum payment threshold.
Can I offer recurring payments?
To offer recurring payments, you must connect a payment provider that supports recurring payments.
How do I get my payouts?
Payouts are managed by your payment provider. If your provider is a third-party provider, contact them directly.
If your provider is Wix Payments, learn about receiving payouts from Wix Payments.
My customers' payments are being declined. What can I do?
If your customers are experiencing payment failures, you may be able to fix the issue by troubleshooting issues for accepting payments.
Why can’t I connect my desired payment provider?
If you’re having trouble connecting your payment provider, you may be able to fix the issue by troubleshooting common connection issues.
Do I need a Premium plan to accept payments?
Yes. Your Wix site needs to have a Business & eCommerce Premium plan in order to accept payments.
This article is credited to the Wix team - https://support.wix.com/ and we thank them for that!
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