Connecting Worldline as a Payment Provider

Accept payments from your customers in Switzerland using Worldline as a payment provider.

General Info
Supported countries	Switzerland
Accepted currencies	EUR, CHF Note: The currency used in your Wix account must match the currency in your Worldline account. If the currencies do not match, the transactions may decline. Learn how to change your currency.
Transaction fees	Fees may vary by country and payment method. For Switzerland, click here.
Account activation time	Instant to a few days, depending on verification requirements.
Payment method	Cards: Visa, Mastercard, Maestro, American Express, JCB, UnionPay, Diners Club, Discover. Digital wallets and mobile payments: Twint, Alipay+, WeChat Pay, Google Pay, Apple Pay. Note: Availability may vary by country.
Managing your account	For information on topics such as payout schedules, refunding a customer, chargeback disputes, and more, contact Worldline.

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Connecting Worldline

1. Go to Accept Payments in your site's dashboard.

   Tip: Check your business location at the top right. If incorrect, click the drop-down menu to change it.

2. Click See More Payment Options.

3. Click Connect next to Worldline.

1. Depending on whether you are creating a new Worldline account or have an existing account, follow the instructions:

Have an account

1. Enter your Merchant ID, Payment API key, Payment API secret, Webhook Key, and Webhook Secret.

2. Click Connect.

Don't have an account

1. Click Create Worldline account.

2. Fill in the registration form and click Send.

3. Wait for an email or chat message from Worldline with your Merchant ID, Payment API key, Payment API secret, Webhook Key, and Webhook Secret.

4. Return to the Accept Payments tab (repeat steps 1–4), then follow the steps under Have an account to connect your account.

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FAQs

Click a question below to learn more about accepting payments.

How can I tell if a payment method is active?

In order to accept online payments, you must connect a payment provider.

Once connected, your checkout will be active for your chosen payment method(s).

You need to have your account successfully verified to receive payouts.

Is my currency supported?

Be aware that payments will fail If you are using an unsupported currency.

The currency used in your payment provider account must match the currency that you set in your Wix account. If you need to change the currency set in your provider account, please contact your payment provider.

If your current payment provider does not support your desired currency, Wix hosts a wide range of alternative payment providers. Learn how to change your payment provider.

What is a minimum payment amount?

Some payment providers have a minimum payment threshold (e.g. $1.01). Payments below this amount will not be processed.

Make sure that all of your products or services are priced over the minimum threshold. This includes discounted items or Pricing Plans.

Please contact your payment provider to get the most up-to-date information about their minimum payment threshold.

Can I offer recurring payments?

To offer recurring payments, you must connect a payment provider that supports recurring payments.

How do I get my payouts?

Payouts are managed by your payment provider. If your provider is a third-party provider, contact them directly.

If your provider is Wix Payments, learn about receiving payouts from Wix Payments.

My customers' payments are being declined. What can I do?

If your customers are experiencing payment failures, you may be able to fix the issue by troubleshooting issues for accepting payments.

Why can’t I connect my desired payment provider?

If you’re having trouble connecting your payment provider, you may be able to fix the issue by troubleshooting common connection issues.

Do I need a Premium plan to accept payments?

Yes. Your Wix site needs to have a Business & eCommerce Premium plan in order to accept payments.

This article is credited to the Wix team - https://support.wix.com/ and we thank them for that!