Connecting Pagar.me as a Payment Provider

Important:

• We are working on releasing Pagar.me, which is not yet available in all Wix accounts.

• Only business accounts (CNPJ) are supported on Pagar.me.

Accept payments from your customers using Pagar.me as a payment provider.

General Info
Supported countries	Brazil
Accepted currencies	BRL Note: The currency used in your Wix account must match the currency in your Pagar.me account. If the currencies do not match, the transactions may be declined. Learn how to change your currency.
Transaction fees	Fees may vary.
Supported payment options	Credit card Pix Boleto Installment payments Recurring payments
Managing your account	For information on topics such as payout schedules, refunding a customer, chargeback disputes, and more, please visit https://pagarme.helpjuice.com/pt_BR/

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Connecting Pagar.me

1. Go to Accept Payments in your site's dashboard.

   Tip: Check your business location at the top right. If incorrect, click the drop-down menu to change it.

2. Click See Options next to Third-Party Credit/Debit Card Providers.

3. Click Connect next to Pagar.me.

1. Choose the relevant option below:

Have an account

1. Click Connect.

2. Fill in your details via Pagar.me to sign in to your account.

Once signed in, your Pagar.me account will be connected to your Wix account.

Don't have an account

1. Click Create Pagar.me account.

2. Register for a Pagar.me merchant account to receive your credentials.

3. Once your merchant account is approved, return to this window (repeat steps 1-4) and follow the steps under Have an account to connect your account.

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FAQs

Click below to learn more about connecting Pagar.me as a payment provider.

How can I tell if a payment method is active?

In order to accept online payments, you must connect a payment provider. Once connected, your checkout will be active for your chosen payment method(s).

To check whether a payment method is active:

1. Go to Accept Payments on your site's dashboard.

2. Locate the relevant payment method.

3. Check that the Active label appears next to it. If you see the Active label, the payment method is live on your checkout.

Note: You need to have your account successfully verified to receive payouts.

Is my currency supported?

Be aware that payments will fail If you are using an unsupported currency.

The currency used in your payment provider account must match the currency that you set in your Wix account. If you need to change the currency set in your provider account, please contact your payment provider.

If your current payment provider does not support your desired currency, Wix hosts a wide range of alternative payment providers. Learn how to change your payment provider.

What is the minimum payment amount?

Some payment providers have a minimum payment threshold (e.g. $1.01). Payments below this amount will not be processed.

Make sure that all of your products or services are priced above the minimum threshold. This includes discounted items or Pricing Plans.

Please contact your payment provider to get the most up-to-date information about their minimum payment threshold.

Can I offer recurring payments?

Yes, Pagar.me supports recurring payments.

How do I get my payouts?

Payouts are managed by your payment provider. If your provider is a third-party provider, contact them directly.

If your provider is Wix Payments, learn about receiving payouts from Wix Payments.

My customers' payments are being declined. What can I do?

If your customers are experiencing payment failures, you may be able to fix the issue by troubleshooting issues for accepting payments.

This article is credited to the Wix team - https://support.wix.com/ and we thank them for that!