Connecting Elavon Payments as a Payment Provider
Updated: 6 days ago
Accept payments from your customers using Elavon Payments as a payment provider.
General Info | |
Supported countries | United States |
Accepted currencies | USD Note: The currency used in your Wix account must match the currency in your Elavon Payments account. If the currencies do not match, the transactions may decline. Learn how to change your currency. |
Transaction fees | Fees may vary. |
Account activation time | Instant to a few days, depending on verification requirements. |
Payment method | Credit and Debit Card |
Managing your account | For information on topics such as payout schedules, refunding a customer, chargeback disputes, and more, contact Elavon Payments. |
Connecting Elavon Payments
Go to Accept Payments in your site's dashboard.
Tip: Check your business location at the top right. If incorrect, click the dropdown to change it.
Click See More Payment Options at the bottom of the page.
Click Connect next to Elavon Payments.
Depending on whether you are creating a new Elavon Payments account or have an existing account, follow the instructions:
Have an account
Retrieve the Payment keys from Business Solutions Account under the Account section.
Enter the Elavon Merchant Identifier, Elavon Payments Key and Elavon Payments Secret in the Account information section.
Click Connect.
Don't have an account
Fill in the registration form and click Submit.
Wait for an approval email from Elavon Payments with further instructions.
Return to the Accept Payments tab (repeat steps 1-4).
Follow the steps under Have an account to connect your account.
FAQs
Click a question below to learn more about accepting payments.
How can I tell if a payment method is active?
In order to accept online payments, you must connect a payment provider.
Once connected, your checkout will be active for your chosen payment method(s).
You need to have your account successfully verified to receive payouts.
Is my currency supported?
Be aware that payments will fail If you are using an unsupported currency.
The currency used in your payment provider account must match the currency that you set in your Wix account. If you need to change the currency set in your provider account, please contact your payment provider.
If your current payment provider does not support your desired currency, Wix hosts a wide range of alternative payment providers. Learn how to change your payment provider.
What is a minimum payment amount?
Some payment providers have a minimum payment threshold (e.g. $1.01). Payments below this amount will not be processed.
Make sure that all of your products or services are priced over the minimum threshold. This includes discounted items or Pricing Plans.
Please contact your payment provider to get the most up-to-date information about their minimum payment threshold.
Can I offer recurring payments?
To offer recurring payments, you must connect a payment provider that supports recurring payments.
How do I get my payouts?
Payouts are managed by your payment provider. If your provider is a third-party provider, contact them directly.
If your provider is Wix Payments, learn about receiving payouts from Wix Payments.
My customers' payments are being declined. What can I do?
If your customers are experiencing payment failures, you may be able to fix the issue by troubleshooting issues for accepting payments.
Why can’t I connect my desired payment provider?
If you’re having trouble connecting your payment provider, you may be able to fix the issue by troubleshooting common connection issues.
Do I need a Premium plan to accept payments?
Yes. Your Wix site needs to have a Business & eCommerce Premium plan in order to accept payments.
This article is credited to the Wix team - https://support.wix.com/ and we thank them for that!
Comments