Claude Domain Claim: What to Do When Your Company Claims Your Account

1 day ago

2 min read

⚡ TL;DR When your company claims its email domain, you can merge your personal account data into Enterprise or start fresh. You have at least 30 days; no choice means a fresh account.

Got a notice that your company claimed your Claude account? A Claude domain claim gives you a choice, and a deadline.

Here's what to do. 📨

📨 What a Claude Domain Claim Is

It moves personal Claude accounts that use a work email into the company's Enterprise organization.

🔀 Your Two Options

Choose one:

🔗 Merge: bring your data into the Enterprise account
🆕 Start fresh: begin with a new, empty Enterprise account

⏳ The Deadline

You have at least 30 days from when the admin starts the claim. If you don't choose by then, you get a fresh account and lose access to the personal one.

💡 Pro tip Export anything personal before deciding; merging is permanent.

⚠️ What Doesn't Transfer

Custom skills and connected apps don't move over, even when you merge.

Acting early on a Claude domain claim avoids losing work. Admins: need help running a domain claim? Lord Of The Wix can plan it. ✨

❓ Claude domain claim FAQ

What is a Claude domain claim?

A company moving personal accounts on its work email domain into Enterprise.

What are my options?

Merge your data into Enterprise or start fresh.

How long do I have to decide?

At least 30 days from when the claim starts.

What if I don't choose?

You get a fresh account and lose personal access.

Do custom skills transfer?

No. Custom skills and connected apps don't transfer.

🙏 Credit: This article is based on public information from the Claude Help Center. Claude is a product of Anthropic. Source: support.claude.com.

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