Assigning Collaborators to Your Business Locations
Updated: 6 days ago
If you manage a Bookings or Restaurant business with multiple locations, Wix makes it easy to stay organized. Set up each location individually, assign roles and permissions, and streamline bookings and operations for every branch. This approach is perfect for service-based businesses like salons, gyms, and restaurants, ensuring smooth management as your business grows.
After adding new locations, you can provide collaborators with access only to the locations they oversee. For example, appoint a bookings manager for just the downtown salon, while a different manager handles appointments at the uptown spa. This targeted access allows each team member to focus on the responsibilities relevant to their specific location.
Before you begin:
Set up your business locations for your Wix Bookings or Wix Restaurants site.
Assigning site collaborators to locations
Assign collaborators to the specific locations they manage. This allows you to control access, set appropriate permissions, and ensure smooth operations at every branch. By assigning collaborators to particular locations, you can:
Control which locations each team member can access
Assign roles that fit the needs of each location
Customize availability and permissions for collaborators by location
Location restrictions only apply to site collaborators with Bookings or Restaurants permissions. Collaborators with other permissions will have access to all locations, even if assigned to specific ones.
To assign a collaborator to a business location:
Go to Roles & Permissions in your site's dashboard.
Click the More Actions icon
next to the relevant person.
Click Manage location.
Select the location settings for the staff member:
All locations: Allows the staff member access to all current and future locations.
Specific locations: Select the checkbox and choose the location(s) from the dropdown.
Click Save.
FAQs
Click a question to learn more about multi-location services for site collaborators.
How do I add more locations to my business?
Go to Business Info in your site’s dashboard. Scroll to the Location and contact info section and click Add New Location.
Which roles can I assign to specific locations?
You can assign all roles available in Roles & Permissions to specific locations. However, the Bookings and Restaurants roles are specifically designed to support location-based management. Assigning these roles ensures that your site collaborators have direct access and permissions tailored to individual locations.
Read more about roles & permissions for site collaborators.
Can I assign multiple collaborators to the same location?
Yes, you can assign multiple collaborators to the same location. Each collaborator can have different roles and permissions as needed.
Can I change a collaborator’s assigned locations later?
Yes, you can update a collaborator’s assigned locations at any time.
To change an assigned location:
Go to Roles & Permissions in your site's dashboard.
Click the More Actions icon
next to the relevant person.
Click Manage location.
Select the location:
All locations: Allows access to all current and future locations.
Specific locations: Select a checkbox to choose an additional locations from the dropdown.
Click Save.
What happens if I delete a location?
If you delete a location, collaborators will still be able to access data tied to that location under certain conditions:
All locations: Collaborators with permissions set to "All locations" will still see the data from the deleted location.
Specific locations: Collaborators assigned to the deleted location will retain access to its data.
The deleted location will be labeled as 'Deleted' in all applicable product areas (e.g. orders, bookings, menus) to help you identify it clearly.
Can I give a site collaborator temporary access to a location?
You can assign them to the specific location temporarily and later remove their access when it’s no longer needed.
To give access:
Go to Roles & Permissions in your site's dashboard.
Click the More Actions icon
next to the relevant person.
Click Manage location.
Choose the location access:
All locations: Allows access to all current and future locations.
Specific locations: Select the checkbox next to the location(s) you want to give access to.
Click Save.
To remove access:
Go to Roles & Permissions in your site's dashboard.
Click the More Actions icon
next to the relevant person.
Click Manage location.
Clear the checkbox next to the location(s) you want to remove access to.
Click Save.
Can I assign a collaborator different roles for different locations?
You can assign a collaborator to multiple locations, but they will have the same role in all the locations they are assigned to. It is not possible to assign different roles to the same collaborator for different locations.
Can I add customized roles and permissions?
Yes, you can create custom roles to fit your business requirements. Set specific permissions for each role to control what site collaborators can access and manage. Read more about creating custom roles & permissions.
This article is credited to the Wix team - https://support.wix.com/ and we thank them for that!
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