Wix Retail POS: Troubleshooting Your Barcode Scanner

Setting up Retail POS hardware

Important:

• This article is about Wix Retail POS tablet for brick & mortar businesses.

• For info on using POS on a mobile device, click here.

If you're experiencing any issues with your Barcode Scanner, try restarting it.

To troubleshoot the barcode scanner:

1. Disconnect the barcode scanner from the tablet.

2. Wait 3 minutes.

3. Reconnect the barcode scanner to the tablet.

Still not working?

If the problem persists, contact Customer Care.

This article is credited to the Wix team - https://support.wix.com/