LORD OF THE WIX

Wix Stores Notification Emails are Sent to Previous Business Email Address (Includes Workaround)

Lord Of The Wix · Oct 25, 2026

We're aware of the issue and are currently gathering more information regarding this matter.


Meanwhile, you can use the following workaround:


  1. Navigate to the business info section of your site's dashboard.

  2. Remove the existing email address.

  3. Click Save.

  4. Go back and add the correct email address.

  5. Click Save.


Wix Stores Notification Emails are Sent to Previous Business Email Address (Includes Workaround)

This article is credited to the Wix team - https://support.wix.com/ and we thank them for that!

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