LORD OF THE WIX

Wix Site Members: Customizing the Member Authentication Pages and Popups

Lord Of The Wix · Oct 25, 2026

Make every step of your member journey feel like part of your site. With the Member Authentication app, you can customize the 6 pages and popups members see when they sign up, log in, and reset their password. Fine-tune the text, elements, and design, then set who can access your member pages.


A screenshot of the Member Authentication section in the Wix editor

Understanding the pages and popups


Each page and popup appears at a different moment. Match the text and elements to what your members need to know at that point. Click an option below to learn more about a specific page or popup:


Email Confirmation (popup)

Appears when members need to verify their email address after signing up. This popup only shows when email confirmation is enabled.

A screenshot of the Email Confirmation popup on a live site

Pending Approval (popup)

Appears when someone signs up and their request is waiting for your approval. This popup only shows when manual member approval is enabled.

A screenshot of the Pending Approval popup on a live site

Reset Password (popup)

Appears when a member clicks Forgot password? on the login form.

A screenshot of the Reset Password popup on a live site

Create New Password (page)

Appears after a member clicks a password reset link in their email. Contacts you set as site members also use this page to create their first password.

A screenshot of the Create New Password page on a live site

Expired Reset Link (page)

Appears when a member clicks a password reset link that is no longer valid.

A screenshot of the Expired Reset Link page on a live site

Access Restricted (page)

Appears when someone tries to open a members-only page they don't have permission to view.

A screenshot of the Access Restricted page on a live site

Customizing a page or popup


Customize each page and popup separately from the Member Authentication section of your editor. Your changes to one don't affect the others.


A screenshot of a member authentication page open for editing in the Wix Editor

Wix Editor


  1. Go to your editor.

  2. Click the Pages & Menu icon

    Wix Site Members: Customizing the Member Authentication Pages and Popups

    on the left side of the editor.

  3. Click Member Authentication.

  4. Click the page or popup you want to customize.

  5. Click the element on the page or popup.

  6. Choose what you want to do next:


Manage displayed elements

  1. Click the Elements icon

    Wix Site Members: Customizing the Member Authentication Pages and Popups

    .

  2. Select or deselect the elements you want to show.


Change the design

  1. Click the Design icon

    Wix Site Members: Customizing the Member Authentication Pages and Popups

    .

  2. Select the element you want to customize.

  3. Adjust the available design settings.


Edit the text

  1. Click the text you want to edit on the page or popup.

  2. Click Edit Text.

  3. Enter your updated text.

Note: To change the text on a button or a link, click the element, click Settings, and enter your text in the Text field.


Edit the text for a specific state

Some pages and popups have several states, and each state has its own text.

To edit a state:

  1. Click the dropdown with the page or popup name at the top.

  2. Select the state you want to edit.

  3. Click the text you want to edit.

  4. Click Edit Text.

  5. Enter your updated text.

These pages and popups have states you can edit separately:

A screenshot of the Reset Password popup open for editing in the Wix Editor

Studio Editor


  1. Go to your editor.

  2. Click the Pages icon

    Wix Site Members: Customizing the Member Authentication Pages and Popups

    on the left side of the editor.

  3. In the Site Pages panel, click the page or popup you want to customize under Member Authentication.

  4. Click the element on the page or popup.

  5. Choose what you want to do next:


Manage displayed elements

  1. Click the Elements icon

    Wix Site Members: Customizing the Member Authentication Pages and Popups

    .

  2. Select or deselect the elements you want to show.


Change the design

  1. Click the Design icon

    Wix Site Members: Customizing the Member Authentication Pages and Popups

    .

  2. Select the element you want to customize.

  3. Adjust the available design settings.


Edit the text for a specific state

Some pages and popups have several states, and each state has its own text.

To edit a state:

  1. Click the dropdown with the page or popup name at the top.

  2. Select the state you want to edit.

  3. Click the text you want to edit.

  4. Click Edit Text.

  5. Enter your updated text.

These pages and popups have states you can edit separately:

A screenshot of the Reset Password popup open for editing in the Wix Editor

Edit the text

  1. Click the text you want to edit on the page or popup.

  2. Click Edit Text.

  3. Enter your updated text.

Note: To change the text on a button or a link, click the element, click Settings, and enter your text in the Text field.


Tips:



Controlling who can access your member pages


Choose who can sign up to your site and who needs your approval first. You can also control which roles open your member pages. Change these settings to control when the Access Restricted page and the Pending Approval popup appear.


Wix Editor


  1. Go to your editor.

  2. Click the Pages & Menu icon

    Wix Site Members: Customizing the Member Authentication Pages and Popups

    on the left side of the editor.

  3. Click Member Authentication.

  4. Choose what you want to manage:


Signup, login, and privacy settings

  1. Click Email Confirmation, Pending Approval or Expired Reset Link.

  2. Click the element on the page or popup.

  3. Click Signup & Login Settings on the action bar.

  4. Manage your members' signup, login, and privacy settings.


Which roles can open your member pages

  1. Click Access Restricted.

  2. Click the Access Restricted element on the page.

  3. Click Manage Member Access on the action bar.

  4. Choose which roles can access your member pages.


A screenshot of the Expired Reset Link page selected in the Wix Editor

Studio Editor


  1. Go to your editor.

  2. Click the Pages icon

    Wix Site Members: Customizing the Member Authentication Pages and Popups

    on the left side of the editor.

  3. Choose what you want to manage:


Signup, login, and privacy settings

  1. Click Email Confirmation, Pending Approval or Expired Reset Link.

  2. Click the element on the page or popup.

  3. Click Signup & Login Settings on the action bar.

  4. Manage your members' signup, login, and privacy settings.


Which roles can open your member pages

  1. Click Access Restricted.

  2. Click the Access Restricted element on the page.

  3. Click Manage Member Access on the action bar.

  4. Choose which roles can access your member pages.


Wix Site Members: Customizing the Member Authentication Pages and Popups

FAQs


Click a question below to learn more about customizing your Member Authentication pages and popups.


Why don't I see Member Authentication in my Pages & Menu panel?

Your site is still using the previous version of the signup and login forms. Add the Member Authentication app to your site to get these pages and popups.


Can I customize the signup and login forms too?

Yes. You can customize the signup and login forms from the same Member Authentication section of your editor.


Can I go back to my old signup form?

Yes. If you previously used a custom signup form, delete the Member Authentication app and your old form appears on your site again.


Do these pages and popups match my site's design automatically?

Yes. They use your site's colors and fonts, so you only need to change what you want to look different.


This article is credited to the Wix team - https://support.wix.com/ and we thank them for that!

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