Wix POS Register: Updating the Tablet

Important:

• This article is about the Wix POS Register for brick & mortar businesses.

• For info on using POS on a mobile device, click here.

The best way to keep your POS tablet running smoothly is to update the software regularly. Updates help you access new features and improvements as soon as they’re available.

Tip:

Most errors on the Wix POS Register are caused by an outdated software version.

Update the tablet software

We recommend checking for updates once a week.

To update the tablet software:

1. (In your POS tablet) Tap the Menu icon at the bottom left.

2. Tap Settings.

3. Scroll down and tap App & Tablet.

4. Tap Check for Updates.

5. If an update is available, update your software.

Troubleshooting

If you run into an error while trying to update your POS tablet, try any of the troubleshooting steps below.

Resync store data

1. (In your POS tablet) Tap the Menu icon at the bottom left.

2. Tap Settings.

3. Scroll down and tap App & Tablet.

4. Tap Re-sync Store Data.

5. Try again to update the tablet.

Clear catalog cache

1. (In your POS tablet) Tap the Menu icon at the bottom left.

2. Tap Settings.

3. Scroll down and tap App & Tablet.

4. Tap Troubleshooting.

5. Tap Clear App Data.

6. Tap Clear Catalog Cache.

7. Try again to update the tablet.

Restart and try again

Restart your point of sale and then try again to update the tablet.

This article is credited to the Wix team - https://support.wix.com/ and we thank them for that!