Wix POS Register: Troubleshooting Your Cash Drawer

Important:

• This article is about the Wix POS Register for brick & mortar businesses.

• Learn more about using POS on a mobile device.

• Learn more about using POS on your desktop.

If you are experiencing issues operating your cash drawer, try the steps below.

To troubleshoot the cash drawer:

1. Disconnect the cash drawer from the receipt printer.

2. Wait a few minutes.

3. Reconnect the cash drawer to the receipt printer.

4. Tap Checkout on the bottom bar.

5. Tap Actions and select Open Drawer w/o Sale to open it manually.

6. If the cash drawer is still not working, restart the tablet.

This article is credited to the Wix team - https://support.wix.com/ and we thank them for that!