A service fee is a fee charged for transactions processed through Wix Payments. Similar to any other payment provider, Wix Payments charges a fee for the processing of funds to and from your account. Additionally, fees may be levied for refunds and chargebacks.
Select your location to see the associated fees.
United States
Credit/Debit Card (excl. American Express): 2.9% of the transaction amount + 0.30 USD
Apple Pay (excl. American Express): 2.9% of the transaction amount + 0.30 USD
Google Pay (excl. American Express): 2.9% of the transaction amount + 0.30 USD
American Express Credit Card (incl. use with Apple Pay & Google Pay): 3.7% of the transaction amount + 0.30 USD
PayPal: 3.49% of the transaction amount + 0.49 USD
Pay Later: 4.99% of the transaction amount + 0.49 USD
Venmo: 3.49% of the transaction amount + 0.49 USD
Wix Payments Point of Sale (POS): 2.6% of the transaction amount + 0 USD
Tap to Pay: 2.6% of the transaction amount + 0.20 USD
Wix Payments Manual Card Entry: 3.5% of the transaction amount + 0.30 USD
American Express Manual Card Entry: 4.3% of the transaction amount + 0.30 USD
Tap to Pay on mobile: 2.6% of the transaction amount + 0.20 USD
Afterpay: 6% of the transaction amount + 0.30 USD
Affirm: 6% of the transaction amount + 0.30 USD
Klarna: 6% of the transaction amount + 0.30 USD
Cross-border fees: 1.5% of the transaction amount + the standard processing fee for a payment method.
Note: Cross-border fees are added in addition to the standard processing fee for a payment method.
Multi-currency payment fees: For payments in a currency different from your site’s main currency. The following fees are charged for each transaction:
Processing fee: Based on the payment method used (for example, 2.9% + 0.30 USD for Credit/Debit Cards excluding American Express).
Cross-border fee: 1.5% of the transaction amount (if applicable)
Currency conversion fee: 1% of the transaction amount
Note: Processing fee (depending on the payment method) + 1.5% of the transaction amount (if applicable) + 1% of the transaction amount. These fees are charged in addition to each other and are combined as a single “Fees” amount in your payment details.
Refunded payments fees:For refunded payments, standard Wix Payments processing fees apply. For example, if you issue a $100 refund to your customer, the original processing fee of $2.90 (2.9%) + $0.30 for that customer's purchase will not be paid back to your Wix Payments account. No additional refund fees will be charged.
Chargeback fees (Wix Payments): If you receive a chargeback in your Wix Payments account, you may incur a chargeback fee. Exceptions may apply. Chargeback fees are as follows:
Wix Payments (excl. PayPal): 15 USD
PayPal with Wix Payments: 20 USD
EU Countries
Credit/Debit Card (excl. American Express): 1.9% of the transaction amount + 0.30 EUR
Apple Pay (excl. American Express): 1.9% of the transaction amount + 0.30 EUR
Google Pay (excl. American Express): 1.9% of the transaction amount + 0.30 EUR
American Express Credit Card (incl. use with Apple Pay & Google Pay): 3.1% of the transaction amount + 0.30 EUR
iDEAL: 2.5% of the transaction amount + 0.30 EUR
Bancontact: 1.4% of the transaction amount + 0.30 EUR
Klarna:
Austria, Belgium, Finland, Germany, Netherlands: 2.99% of the transaction amount + 0.35 EUR
Italy, Portugal, Spain: 4.99% of the transaction amount + 0.35 EUR
Giropay: 2.5% of the transaction amount + 0.30 EUR
Wix Payments Manual Card Entry: 2.3% of the transaction amount + 0.30 EUR
American Express Manual Card Entry: 3.5% of the transaction amount + 0.30 EUR
Cross-border fees: 1% of the transaction amount + the standard processing fee for a payment method.
Note: Cross-border fees are added in addition to the standard processing fee for a payment method. No cross-border fees are applied to payments made from one EU country to another.
Multi-currency payment fees: For payments in a currency different from your site’s main currency. The following fees are charged for each transaction:
Processing fee: Based on the payment method used (for example, 1.9% + 0.30 EUR for Credit/Debit Cards excluding American Express).
Cross-border fee: 1% of the transaction amount (if applicable)
Currency conversion fee: 2% of the transaction amount.
Note: Processing fee (depending on the payment method) + 1% of the transaction amount (if applicable) + 2% of the transaction amount. These fees are charged in addition to each other and are combined as a single “Fees” amount in your payment details.
Refunded payments fees: For refunded payments, standard Wix Payments processing fees apply. For example, if you issue a €100 refund to your customer, the original processing fee of €1.90 (1.9%) + €0.30 for that customer's purchase will not be paid back to your Wix Payments account. No additional refund fees will be charged.
Chargeback fees: If you receive a chargeback in your Wix Payments account, you may incur a chargeback fee of 15.00 EUR. Exceptions may apply.
United Kingdom
Credit/Debit Card (excl. American Express): 2.1% of the transaction amount + 0.20 GBP
Apple Pay (excl. American Express): 2.1% of the transaction amount + 0.20 GBP
Google Pay (excl. American Express): 2.1% of the transaction amount + 0.20 GBP
American Express Credit Card (incl. use with Apple Pay & Google Pay): 3.1% of the transaction amount + 0.20 GBP
Clearpay: 6% of the transaction amount + 0.30 GBP
Klarna: 4.99% of the transaction amount + 0.35 GBP
Wix Payments Point of Sale (POS): 1.7% of the transaction amount + 0 GBP
Wix Payments Manual Card Entry: 2.5% of the transaction amount + 0.20 GBP
American Express Manual Card Entry: 3.5% of the transaction amount + 0.20 GBP
Cross-border fees: 1% of the transaction amount + the standard processing fee for a payment method.
Note: Cross-border fees are added in addition to the standard processing fee for a payment method.
Multi-currency payment fees: For payments in a currency different from your site’s main currency. The following fees are charged for each transaction:
Processing fee: Based on the payment method used (for example, 2.1% + 0.20 GBP for Credit/Debit Cards excluding American Express).
Cross-border fee: 1% of the transaction amount (if applicable)
Currency conversion fee: 2% of the transaction amount.
Note: Processing fee (depending on the payment method) + 1% of the transaction amount (if applicable) + 2% of the transaction amount. These fees are charged in addition to each other and are combined as a single “Fees” amount in your payment details.
Refunded payments fees: For refunded payments, standard Wix Payments processing fees apply. For example, if you issue a £100 refund to your customer, the original processing fee of £2.10 (2.1%) + £0.20 for that customer's purchase will not be paid back to your Wix Payments account. No additional refund fees will be charged.
Chargeback fees: If you receive a chargeback in your Wix Payments account, you may incur a chargeback fee of 15.00 GBP. Exceptions may apply.
Canada
Credit/Debit Card (excl. American Express): 2.9% of the transaction amount + 0.30 CAD
Apple Pay (excl. American Express): 2.9% of the transaction amount + 0.30 CAD
Google Pay (excl. American Express): 2.9% of the transaction amount + 0.30 CAD
American Express Credit Card (incl. use with Apple Pay & Google Pay): 3.5% of the transaction amount + 0.30 CAD
Wix Payments Point of Sale (POS): 2.7% of the transaction amount + 0 CAD
Canada Interac: 0.15 CAD per transaction
Wix Payments Manual Card Entry: 3.5% of the transaction amount + 0.30 CAD
American Express Manual Card Entry: 4.1% of the transaction amount + 0.30 CAD
Cross-border fees: 1% of the transaction amount + the standard processing fee for a payment method.
Note: Cross-border fees are added in addition to the standard processing fee for a payment method.
Multi-currency payment fees: For payments in a currency different from your site’s main currency. The following fees are charged for each transaction:
Processing fee: Based on the payment method used (for example, 2.9% + 0.30 CAD for Credit/Debit Cards excluding American Express).
Cross-border fee: 1% of the transaction amount (if applicable)
Currency conversion fee: 2% of the transaction amount.
Note: Processing fee (depending on the payment method) + 1% of the transaction amount (if applicable) + 2% of the transaction amount. These fees are charged in addition to each other and are combined as a single “Fees” amount in your payment details.
Refunded payments fees: For refunded payments, standard Wix Payments processing fees apply. For example, if you issue a $100 refund to your customer, the original processing fee of $2.90 (2.9%) + $0.30 for that customer's purchase will not be paid back to your Wix Payments account. No additional refund fees will be charged.
Chargeback fees: If you receive a chargeback in your Wix Payments account, you may incur a chargeback fee of 15 CAD. Exceptions may apply.
Switzerland
Credit/Debit Card (excl. American Express): 2.3% of the transaction amount + 0.30 CHF
Apple Pay (excl. American Express): 2.3% of the transaction amount + 0.30 CHF
Google Pay (excl. American Express): 2.3% of the transaction amount + 0.30 CHF
American Express (incl. use with Apple Pay & Google Pay): 3.1% of the transaction amount + 0.30 CHF
Klarna: 2.99% of the transaction amount + 0.35 CHF
iDEAL: 2.5% of the transaction amount + 0.40 CHF
TWINT: 1.9% of the transaction amount + 0.30 CHF
Wix Payments Manual Card Entry: 2.8% of the transaction amount + 0.30 CHF
American Express Manual Card Entry: 3.6% of the transaction amount + 0.30 CHF
Cross-border fees: 1% of the transaction amount + the standard processing fee for a payment method.
Note: Cross-border fees are added in addition to the standard processing fee for a payment method.
Multi-currency payment fees: For payments in a currency different from your site’s main currency. The following fees are charged for each transaction:
Processing fee: Based on the payment method used (for example, 2.3% + 0.30 CHF for Credit/Debit Cards excluding American Express).
Cross-border fee: 1% of the transaction amount (if applicable)
Currency conversion fee: 2% of the transaction amount.
Note: Processing fee (depending on the payment method) + 1% of the transaction amount (if applicable) + 2% of the transaction amount. These fees are charged in addition to each other and are combined as a single “Fees” amount in your payment details.
Refunded payments fees: For refunded payments, standard Wix Payments processing fees apply. For example, if you issue a 100 CHF refund to your customer, the original processing fee of 2.30 CHF (2.3%) + 0.30 CHF for that customer's purchase will not be paid back to your Wix Payments account. No additional refund fees will be charged.
Chargeback fees: If you receive a chargeback in your Wix Payments account, you may incur a chargeback fee of 15.00 CHF. Exceptions may apply.
Tip:
You can view invoices for your Wix Payments service fees in the Billing History page of your Wix account.
This article is credited to the Wix team - https://support.wix.com/ and we thank them for that!