A chargeback is a debit or credit card transaction that's reversed by the customer's bank after they dispute a charge on their payment card. This article relates to chargebacks between Wix and its customers.
If you issue a chargeback for a Wix service:
Your service is canceled immediately.
You may be liable for fees incurred as a result of the chargeback. Learn more in our Terms of Use.
Any data that relies on purchased features could be lost.
Important:
Before filing a dispute with your bank or credit card company, always contact Wix Customer Care with any questions concerning a charge from Wix.
Chargebacks for site plan payments
If you perform a chargeback for a payment made for your Premium or Studio site plan, your plan is canceled. When a site plan is canceled:
Your domain is disconnected from your site
Your site displays Wix ads
Your site's storage and bandwidth is limited
Any other premium features that come with your plan (e.g. Wix Stores) are removed
Want to restore these features?
You must purchase a new site plan with a different payment card.
Chargebacks for Wix domain payments
Upon receiving a chargeback for a Wix domain payment:
The domain is suspended or removed from Wix for the remainder of its registration period
You will no longer be able to connect the domain to any website
You receive an email notification from Wix to inform you of the cancellation of your subscription
Chargebacks for business email subscriptions
If you issue a chargeback for a Google Workspace business email:
Your business email is canceled immediately
You are no longer be able to send or receive emails from your business email
Wix sends a cancellation notification to the email address of your Wix account
Your Wix account may become blocked from further use
Chargebacks for apps from the Wix App Market
If you issue a chargeback for an app from the Wix App Market:
Your service is canceled immediately.
Any premium app features are removed from your site.
Any data that relies on these premium features could be lost.
To restore your app features, you must upgrade it again using a different payment card. Learn how to upgrade an app from the Wix App Market.
This article is credited to the Wix team - https://support.wix.com/ and we thank them for that!