Base44 Payments powered by Wix is Base44's built-in payment solution that lets you accept payments directly on your site/app. With Base44 Payments, you can accept credit and debit cards, Apple Pay, Google Pay and PayPal.
Manage your payments, payouts, refunds and reports from your Payments dashboard, so you always have a clear view of your cash flow in one place.
Accepting payments
With Base44 Payments, your customers can pay using:
Major credit and debit cards
Apple Pay
Google Pay
PayPal (depending on your location)
Once you connect to Base44 Payments, all payment methods are available. If, for any reason, you wish to disable a payment method, you can do so from your Manage Base44 Payments page.
Your customers can start paying immediately. To receive payouts, complete your Base44 Payments account setup. Once your account is successfully verified, you can receive payouts to a bank account of your choice.
To accept payment with Base44 Payments:
Go to your app editor.
Ask the AI chat to set up payments on your app. For example, you can ask: "Enable online payments."
Click Connect to accept terms of use and service fees for Base44 Payments.
Click Dashboard.
Click Overview.
Click Manage next to Payments to open the Payments dashboard.
Prohibited products and services
To keep payments safe and compliant, some products and services cannot be sold via Base44 Payments.
Examples include:
Illegal products or services
Certain financial services, investment schemes or high-risk lending
Some adult content or services
Weapons, some types of ammunition and related accessories
Certain gambling or betting services
Products that encourage hate or violence
The exact list can change over time and may depend on Base44 Payment's banking and payment partners. Review the prohibited products and services list before you start selling.
Completing your Base44 Payments account setup
Before you can receive payouts, you need to set up your Base44 Payments account for your site/app.
You provide details such as:
Your business type and legal name
Your business address
The main contact person’s details
The bank account where you want to receive payouts
Enter and review these details in your Payments dashboard. Some details may require documents to confirm your identity and business information. Until setup is complete and verified, your account will be limited and payouts will be delayed, so it is important to upload any requested documents as soon as possible.
Viewing your payment history
Your Payments dashboard shows a full history of your payments.
From here you can:
View each transaction, including its amount, date, payment method and status
Filter by date range, status or payment method
Search for a specific payment using the customer name, order ID or transaction ID
This helps you track individual payments, answer customer questions and match orders with payments.
To view your payments:
Click Dashboard in your app editor.
Click Overview.
Click Manage next to Payments to open the Payments dashboard.
Click All Payments.
Organize your payments using the following options:
Filter your payment history by payment date, transaction status, transaction date, payment provider, and more.
Click the Download icon
to download a CSV file of your payments.
Tip:
Click a payment to see more details about that payment.
Receiving your payouts
Base44 Payments groups your successful customer payments into payouts that are sent to your bank account.
Key points about payouts:
Payment processing: There is a standard delay between when a customer pays and when the funds are sent to your bank. This gives time for processing, refunds and disputes. Processing usually takes 2-5 business days.
Payout schedule: You can usually choose how often you get paid. This can be daily, weekly, or monthly, as preferred.
Payout destination: Payouts go to the bank account you add during setup. You can change this account later, if needed.
If a payout fails, your payments dashboard shows a message explaining what went wrong; for example, incorrect bank details.
To view your payouts:
Click Dashboard in your app editor.
Click Overview.
Click Manage next to Payments to open the Payments dashboard.
Click Payouts.
Click a payout to view details.
Issuing refunds
You can refund your customers directly from your Payments dashboard.
When you issue a refund:
The refunded amount is taken from your Base44 Payments balance.
If your balance does not cover the full refund, the remaining amount may be taken from upcoming payments or from your next payout.
Refunds may take several business days to reach your customer, depending on their bank or payment method.
Refunds reduce your available balance and may affect the size and timing of your next payouts.
To issue refunds:
Click Dashboard in your app editor.
Click Overview.
Click Manage next to Payments to open the Payments dashboard.
Click All Payments.
Click on the payment to refund.
Click Refund.
Enter the amount to refund and a note (if needed).
Click Refund.
Handling a negative Base44 Payments balance
Your Base44 Payments balance can become negative if refunds or chargebacks on your account amount to more than your available funds.
If your balance is negative:
New successful payments go toward covering the negative amount.
Payouts are paused until your balance returns to a positive amount.
You won't have enough funds to cover any additional refunds or chargebacks that may occur.
You can return to a positive balance by adding funds to your account using a credit/debit card.
To add funds:
Click Dashboard in your app editor.
Click Overview.
Click Manage next to Payments to open the Payments dashboard.
Click Payouts.
Click Add Funds in the Negative Balance notification.
Note: If you have more than one negative balance, select the shortfall you'd like to cover.
Enter your details to pay by credit/debit card.
Click Add Funds.
(Optional) If you still have a remaining debt from another payment method group:
Click Add Remaining Funds to cover that negative balance now.
Click Later to cover that negative balance later.
It may take up to 7 business days to process your payment and update your Payments dashboard accordingly.
Currently, it's not possible to top-up a negative balance for PayPal payments. To return to a positive balance for PayPal, you need to receive additional PayPal payments.
Managing your payment methods at checkout
From your Payments dashboard you can choose which payment methods you offer your customers. All payment methods are available when you connect Base44 Payments. If, for any reason, you wish to disable a payment method:
To manage payment methods:
Click Dashboard in your app editor.
Click Overview.
Click Manage next to Payments to open the Payments dashboard.
Click Manage next to Base44 Payments.
Enable / disable the toggle next to your desired payment method.
Your customers only see the wallet buttons that are supported on their device. For example, Apple Pay appears for customers using Safari on supported Apple devices.
Accessing your settlement reports
Settlement reports give you a detailed, exportable list of all transactions processed through Base44 Payments.
In your dashboard you can:
See each transaction, its status and the related payout
View the Base44 Payments service fee for each transaction
Download a CSV file of the full report for accounting or tax purposes
Filter by date range or transaction type before you download
You can usually access your settlement report even if your Base44 Payments account is disconnected, which lets you keep historical records for your business.
To access your settlement report:
Click Dashboard in your app editor.
Click Overview.
Click Manage next to Payments to open the Payments dashboard.
Click Settlement Report.
(Optional) Filter by transaction type and date range, or click Download Detailed Table to download a CSV file of your settlement report.
FAQs
Click a question below to learn more about using Base44 Payments powered by Wix.
Where is Base44 Payments powered by Wix available?
Base44 Payments powered by Wix is currently available in the following countries and currencies:
Austria (EUR)
Belgium (EUR)
Finland (EUR)
Germany (EUR)
Italy (EUR)
Lithuania (EUR)
Netherlands (EUR)
Portugal (EUR)
Spain (EUR)
Switzerland (CHF)
United Kingdom (GBP)
United States (USD)
Which payment methods are included?
Depending on your location, you can accept:
Credit and debit cards
Apple Pay
Google Pay
PayPal with Wix Payments
All of these methods are managed together in your Payments dashboard.
How do I know if my products are allowed?
Check your products against the prohibited and restricted products policy. If your products are illegal in any state you operate in, or fall into high‑risk categories such as certain financial services, gambling, weapons or restricted adult content, you should not try to process them through Base44 Payments.
When do I receive my payouts?
After a customer pays, there is usually a short delay before the money is sent to your bank account. The exact timing depends on your payout schedule and on factors such as weekends and bank holidays. You can see the expected payout date for each payout in your Payments dashboard. Your Base44 Payments account must also be fully verified before you can receive payouts.
What happens if I refund a customer?
When you refund a customer, the refunded amount comes out of your Base44 Payments balance. If there is not enough money in your balance, Base44 Payments may cover the refund from your next payments.
What should I do if my balance is negative?
If your balance is negative, keep accepting legitimate payments so the new funds can help cover the negative amount. Check the messages in your Payments dashboard for any extra steps you need to take; for example updating your bank details or responding to disputes.
Can I change the bank account where I receive payouts?
Yes, you can update your payout bank account details on the Payments page of your dashboard. Be aware that when you update your Base44 Payments account details, your account may need to be reverified and your payouts may be put on hold until verification is complete.
How can I download my payment and settlement information for accounting?
You can export your settlement report from your Payments dashboard as a CSV file. This file includes each transaction, its status, the related payout and the service fees. Many accounting tools let you upload this CSV file directly so you can reconcile your books.
Can I accept donation payments with Base44 Payments?
Yes, you can use Base44 Payments to accept donations. To accept donations through Base44 Payments, your cause must be registered as a charity in a country where Base44 Payments is available. You may not accept donations on behalf of someone other than yourself. For example, you may not collect donations in the name of a well known charity.
A donation must be tied to a specific charitable purpose that you, or your team, are committing to accomplish and donations must be used for the charitable purpose described to the donor.
Base44 Payments does not support non-registered charities, crowdfunding, aggregations of donations, or charities that do not manage the entire flow of funds.
This article is credited to the Wix team - https://support.wix.com/ and we thank them for that!